FAQs Of Buying

• Now we have customers mainly from United States, Canada, Sweden, U.K, The Netherlands, Belgium, Germany, France, Switzerland, Israel, Australia, Japan, Korea, Chile, etc. and hope you are our next customer and also a partner.

1. Import License. If you don’t have it, you could find a local logistic company to help you handle destination port customs clearance.

2. Invoice. When your order ready for shipping, supplier will offer to you.

3. Packing List. When goods loading finished, supplier will offer to you.

4. Bill of Lading （B/L）. It’ll available within 5-7days after goods loading on board. Normally most countries’ customs accept Telex Release B/L, which easier and more convenient. Ask your supplier to offer for you no later than one week before goods arriving at destination port.

ETD: Estimated Time of Departure

ETA: Estimated Time of Arrival

(Your supplier or logistic company will confirm you these two.)

5. Certificate Of Original. Optional, it depends on destination port import policy.

6. Other certificates for certain products (As needed).

P.S: For samples (Under $20 in value) shipping by express delivery, Express Waybill, Invoice and Packing List needed only.

• Yes, our company vision is to use our market experiences and geographical advantages to help more start-ups get started quickly with less detours, because we can help them find suppliers who support small batch trial orders and can customize customer’s brands. We can also help customers design samples, packaging, labels, etc., saving time for customers.

• Usually 25-35 days, depending on order quantity and suppliers’ factory size. If you purchasing regular goods, no need to customize logo, and neutral packaging is accepted, delivery time is about 7-10 days, or even shorter; if you need to develop your own company’s brand, after confirming the pre-production samples and confirming the order, production usually takes around 30 days.

• Because suppliers need quantity to calculate their products production cost. The cost mainly includes material purchasing costs, production labor costs, inland shipping costs etc. Your order quantity determines whether the factory will accept your order, especially for products that require custom logos. Of course, if the customer is willing to pay extra costs and has sincere long-term cooperation, the factory will sometimes agree to support one more new customer.

         Take the textile industry as an example:

• Material purchasing cost: Product suppliers need to confirm the cost of purchasing materials based on the order quantity. Because generally material suppliers have no inventory of special materials or high price materials (Capital Reduction), they are all produced according to confirmed orders, so there will be a minimum quantity requirement for start-up production. The smaller the quantity, the higher the start-up cost and the higher the material price.

• Production labor cost: The product supplier estimates the number of machines, the number of workers, and the production time that need to be arranged according to the order quantity to calculate the cost, because the order is operated in a group assembly line, and each worker does one process, and finally combines it into a finished product. For an order, whether the quantity is 1,000 or 3,000, the material procurement process takes the same time. The smaller the order quantity, the higher the average cost.

• Inland shipping cost: The shipping cost from the factory to the port warehouse or airport warehouse, and the local freight forwarder’s export customs declaration operation cost. The transportation company has a starting price, and sets different unit prices according to the total volume of the goods. The average transportation cost is higher for orders with small quantities.

1. Submit your service request form;
2. MASOSEN will contact you to confirm the content details according to your needs;
3. Assign professional assistants to work with you;
4. Happy cooperation, long-term partners!

        We have 3 kinds of services: Purchasing Assistant, Purchasing Agent, QC.

• Purchasing assistant: Charge on time, minimum $59/hr, assist you in collecting resource information etc.;

• Purchasing agent: Monthly fee, price $1499-$2999/mo, according to your company’s business needs, flexible arrangement of work, equivalent to your company’s office in China, responsible for docking with suppliers, complete from consulting, confirming samples, a series of work from placing an order to goods shipping.

• QC : Charged by order, the price is $299 per Invoice, 6 hours of working time, inspection according to AQL standard and provide quality inspection report.

• We accept wire transfer payments from company accounts.

The list of main import fees as follows (e.g trade term FOB ):

1. Product cost: sample fee, packaging, label, trademark customization fee, product mold fee (if the mold needs to be opened), bulk cargo fee;
2. Quality inspection fee: factory product inspection, product test report certificate (if required);
3. Transportation costs:sample courier, sea or air freight, transportation insurance;
4. Destination port fees:customs clearance, unloading, etc.;
5. Import Duties & Taxes;

      6.Inland haulage charge： The transportation cost from the destination port to the customer’s warehouse.

• Unlike other purchasing agents, no matter what the amount of your order is, we only charge a fixed service fee. And you could choose service time according to your company needs, flexible, affordable.

• Compared with your local employees, we can communicate with suppliers in real time, with higher work efficiency and reasonable service fees.